POSTAGE & DELIVERY:
We aim to dispatch all orders placed before 1pm the same working day. Our office opening hours are Monday – Friday 8.30am – 5.30pm.
Mainland UK orders should be with you within 2-5 working days, all other countries and districts may vary. If you have not received your order within this time period, please email [email protected] or call our customer advice line on +44 (0)1326 221 777.
| Country | Postage Type | |
|---|---|---|
| Standard Delivery 2-5 working days | 24 hour tracked & signed | |
| UK Domestic* | £3.95 | £7.00 |
| Channel Islands | £8.50 | |
| Denmark | £10.00 | |
| Belgium | £10.00 | |
| Luxenburg | £10.00 | |
| Netherlands | £10.00 | |
| Germany | £10.00 | |
| France | £12.00 | |
| Monaco | £12.00 | |
| Ireland | £12.00 | |
| Italy | £14.00 | |
| Spain & Portugal, Cyprus , Sweden | £20.00 | |
| Corsica | £30.00 | |
| Bulgaria, Croatia, Romania, Turkey | £25.00 | |
| Greece & Balearics, Madeira, Sardinia, Sicily | £30.00 | |
| Andora, Canary Islands, Gibraltar, Malta | £45.00 | |
| Estonia, Latvia, Lithuania | £20.00 | |
| USA and Canada | £25.00 | |
| Austalia and New Zealand | £40.00 | |
| China, Hong Kong and Macau | £45.00 | |
| India, South Africa and UAE | £35.00 | |
*Free UK delivery on orders over £60
*Please note – Parcels up to 2kg will be delivered via Royal Mail. All parcels over 2kg will be delivered by Parcel Force.
RETURNS POLICY:
For opened products that are faulty, we are happy to provide replacement products to the value of the original product. If your product is damaged, faulty or incorrect please contact us within 48 hours of delivery.
Before returning the product, please inform us by email – [email protected] or give us a call on 01326 221777.
Unfortunately we cannot offer pre-paid postage unless the product is faulty, damaged in transit, or was sent in error.
When returning products, please ask for proof of posting or better still send using a traceable service such as recorded / signed for delivery. Regrettably we can take no responsibility for returned goods lost in transit.
If you have not purchased your Made for Life product directly from our website or via our mail order service, then please contact the retailer where you purchased the product and seek refunds/exchanges directly.