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Postage and Returns Policy

POSTAGE & DELIVERY: 

We aim to dispatch all orders placed before 1pm the same working day.

Mainland UK orders should be with you within 2-5 working days, all other countries and districts may vary. If you have not received your order within this time period, please email [email protected] or call our customer advice line on +44 (0)1326 221 777 .

*Christmas delivery* - For any orders made before Monday 18th December at 23:59 we will do our very best to get it delivered before Christmas. Please note we cannot 100% guarantee your products will arrive before Christmas. Any orders made from Tuesday 19th December may not arrive before Christmas. 

 

CountryPostage Type
  Standard Delivery
2-5 working days 
24 hour tracked
& signed
UK Domestic £3.95 £7.00
Channel Islands   £8.50 
Denmark   £8.50 
Belgium   £9.00 
Luxenburg   £9.00 
Netherlands   £9.00 
Germany   £9.00 
France   £12.00 
Monaco   £12.00 
Ireland   £13.00 
Italy   £13.00 
Spain & Portugal, Cyprus , Sweden   £20.00 
Corsica   £24.00 
Bulgaria, Croatia, Romania, Turkey   £25.00 
Greece & Balearics, Madeira, Sardinia, Scicilly   £30.00 
Andora, Canary Islands, Gibralter, Malta   £45.00 

*Free UK delivery on orders over £60

*Please note - Parcels up to 2kg will be delivered via Royal Mail. All parcels over 2kg will be delivered by Parcel Force. 

 

RETURNS POLICY:

We take great care in the formulation of all our products and are confident that you will be pleased with what you receive. Should you not be satisfied, we will be happy to either offer an exchange or refund within 28 days. For opened products that are faulty, we are happy to provide replacement products to the value of the original product. For unopened products we will be happy to offer an exchange or full refund. If your product is damaged, faulty or incorrect please contuct us within 48 hours of delivery. 

Before returning the product, please inform us by email - [email protected] or give us a call on 01326 221777.

Unfortunately we cannot offer pre-paid postage unless the product is faulty, damaged in transit, or was sent in error.

When returning products, please ask for proof of posting or better still send using a traceable service such as recorded / signed for delivery. Regrettably we can take no responsibility for returned goods lost in transit.

If you have not purchased your Made for Life product directly from our website or via our mail order service, then please contact the retailer where you purchased the product and seek refunds/exchanges directly.

@spiezia_organics